SAFC president Gilles Cottier spoke with in-PharmaTechnologist at Informex 2010, explaining that the firm uses dedicated high-level salespeople to represent its entire offering to clients, providing a single point of contact that fosters a more strategic interaction.
He went on to say that building this type of trusted relationship is particularly important because of the trend for pharmaceutical and biopharmaceutical firms to enter into wide-ranging strategic partnerships.
Cottier also said that SAFC will continue to invest in emerging international markets to expand its business in 2010, highlighting India, China and Brazil as particularly important growth areas.